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Terms & Conditions

GENERAL TERMS

The primary concern of the company is the citation of the terms governing the rights and obligations of lyris.gr to all of you who will visit its websites and whose purpose is to inform you about your rights and obligations and to provide you with the best service you in the search and acquisition of the products you wish to buy from its store.

PERSONAL DATA

A necessary condition for the initiation of mediation between us is the disclosure by you of some of your personal information. When you place an order, we will ask you for your full name, the address to which the products sold will be shipped, your landline phone number (or any other phone number you wish to be used to better serve you), your email address (e-mail address) etc. and in case you choose to make your payments by credit card and its number and expiry date. lyris.gr, strictly following the principles of personal data protection provided by the relevant laws and international conventions, will not proceed with any unfair use without your prior approval. lyris.gr in no way discloses, publishes, sells, exchanges the personal information and information you entrust to us. Exceptionally, your personal information may be made public by the company, always following the procedure prescribed by law when this is imposed by a Public Authority, a court, etc. lyris.gr reserves the right to inform its suppliers with sales statistics, but in no case will they contain personal information that may lead to the identification of individuals. You can also at any time, if there is a reason to change the personal information you have communicated to us, or limit or cancel the use of some of these information (eg your credit card number) by completing the relevant online form.

PRICES OF PRODUCTS SOLD

The prices listed in the relevant catalogs include VAT (23%). These prices refer to the quantities available in our warehouse, while lyris.gr reserves the right to adjust the prices. For certain regions of Greece for which reduced VAT rates apply, then the prices of the products are lower than those listed under the reduced VAT.

MISCELLANEOUS

1. Availability: For all the products contained on the lyris.gr website there are clear indications of the availability of our warehouse. This way you will be able to very easily determine before placing your order which of our products are available in our warehouses and immediately deliverable, which products are not immediately available but we are waiting for a specified date to receive them from our suppliers and finally which products are not are available but we are waiting for an update from our suppliers on the exact date of their receipt. Nevertheless, you can send us your order even for products that are not available in our warehouses and we will contact you via e-mail or phone, within a reasonable period of time, to inform you about the possible time of receipt product from the supplier and its subsequent delivery to you. In this case, you have the possibility, if you consider that this time period does not satisfy you, to request the revocation of the order of the product in question.

In any case, it must be made clear that the above delivery time of your order also depends on the availability of the products in our warehouses.

Furthermore, we provide you with the option to choose whether you wish to receive all products, which may, due to their different availability, have a different delivery time, with a shipment to their place of delivery at the latest date and as soon as it is possible to deliver them to the service couriers or to receive in installments according to the time that can be delivered to you.

2. Force majeure: If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products to you within the predetermined time, we will inform you via e-mail, in order to state whether you wish, under these conditions, to complete your order.

3. Lirisibility of lyris.gr: lyris.gr is not responsible for defects or poor quality of the products it makes available to its customers. All products are received from suppliers packaged. However, in the event that defects are proven to be found in the delivered quantities physical product, you reserve the right to return it with the option of replacing it with our own shipping costs or refunding your money. lyris.gr is not responsible for an organized attack by hackers with the aim of stealing users' personal information, but even in this case credit card users are protected since the system does not store credit card numbers and codes.

4. Advertising messages: lyris.gr provides its users with the possibility to choose their information about the new products available on the market and about any other offers, payment arrangements, etc. by sending advertising - informational messages to their email or postal address or by phone. lyris.gr will not abuse its above service. Users are always given the option to stop receiving advertising messages.

5. Cookies: Like most sites on the internet, lyris.gr also uses cookies so that we have access to certain information every time you browse our store with a web browser. Without the use of cookies, it would be impossible to offer you important services such as: order status, personal settings, storing items in the cart. Cookies are alphanumeric files that we transfer to the hard drive of your computers through your internet in order to offer you services such as those mentioned above. In your browser settings you can choose to prevent your browser from accepting new cookies or asking you every time a new cookie is about to be installed on your hard drive. Nevertheless, you should know that if you choose to prevent cookies from being stored on your hard drive, you will not be able to use some services of our store.

6. Modification of the present terms: lyris.gr reserves the right to modify or renew the terms and conditions of transactions.

7. Terms of shipping goods and cash on delivery: Shipping of tires is not possible with a courier company due to high shipping costs. Please contact us for clarification on the shipping method.

8. Governing Law: All transactions you carry out through lyris.gr are governed by International and European law that regulates issues related to electronic commerce as well as by the Consumer Protection Law (Law 2251/ 1994) which regulates matters relating to distance selling.